Games Workshop Customer Service for the win


I spent Father’s day enjoying myself and doing little of importance.  After How to Train Your Dragon 2 I was inspired to assemble three Beasts of Nurgle and a set of ten Plague Bearers.  My beasts are older metals kits, back when they came on 40mm bases.  Only 1 of them still was in the blister pack.  Anyway, out of all of them, the model in the blister was missing a piece, the small elbow.  A quick call to GW customer service this morning and I’m expecting a replacement piece in the mail in 8-10 days.

For all of the things I don’t like about the compnay, Games Workshop has always had top notch customer service.  It is the one thing that makes me willing to buy product and keep in on the shelf so that if/when I want it later I have it.  I know that as long as the product is current they will stand by the model and fix any problems.

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One thought on “Games Workshop Customer Service for the win

  1. I agree, they have really good customer support
    one of their products that I love especially is their spray primer, it is easy to use and gives great results –
    Citadel primers are great for preparing your miniature and model surface for painting.

    They have thick pigmentation like Citadel paints, so when used, they offer exceptional coverage that makes your paints look great.

    One thing I really like about Citadel primers is that they primers aren’t restricted to conventional white, black, and gray pigments. You get many colored primers that match the main paint layer you plan to use.

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